Folding Door Sets

All the below doors are folding and sliding door sets. They all function on a track which supports the weight of the doors for effortless opening. They all come in simaliar shapes and sizes, but some are tested to a better standard than others. They are all Part L compliant and so are suitable for new builds and renovations alike.

Wellington

* Please state colour on ordering. Factory finished doors cannot be guaranteed to arrive with the finish in perfect condition. They may require touching up before fitting. It is difficult to get the same finish when touching up. Generally we recommend purchasing the basecoat stained or primed doors and painting or staining the doors yourself.

La Porte Vista

Vu fold

Canberra

* Factory finished doors cannot be guaranteed to arrive with the finish in perfect condition. They may require touching up before fitting. It is difficult to get the same finish when touching up. Generally we recommend purchasing the basecoat stained or primed doors and painting or staining the doors yourself.

Ordering

We order all these sets in as follows:

All the above timescales are strictly subject to availability.

Please do not rely on this timescale to book your joiner as very occasionally items arrive damaged or can be missing and cannot be replaced until the following week at the earliest. We cannot be held responsible for any joiners costs incurred by goods arriving late or damaged as this is beyond our control. Its always better to wait until you physically have the goods and are happy with them before organising joiners/fitters.

Should the supplier be out of stock when we order we will inform you ASAP.

General installation and treatment rules

Doors should be fully inspected before unpackaging and hanging. We always recommend that you personally check the doors rather than leave it to your fitter, as you will have a more critical eye. You need to check for: Splits, cracks, poor finish, marks, water marks, mould, scratches on glass, movement in panels or glass and finally to check the door for twist and warp. We recommend this be done before organising fitting as you may be charged for the joiner turning up and being unable to fit the door due to damage. Although every care is taken here to minimise damaged items leaving the store, some faults cannot be seen until the door is unpackaged. If a fault is found you must not cut, chop, treat or hang the door as this denotes acceptance of the faulty door and invalidates any warranty. Faults must be reported within 3 days of receiving the door. If the fault is discovered after this period it is up to our own discretion whether or not we accept the door back. This door should not have more than 3mm cut from it's edges as this could invalidate the warranty. Doors in general will stand being cut more than this but will not be guaranteed. This includes rebating the doors to make a pair. Doors must have a least one finishing coat of treatment BEFORE hanging. You must not use oils, waxes or wood dyes as these are not suitable. Immediately after installation, it should be fully finished as per the downloadable instructions below. These instructions must be followed to the letter for the door to be guaranteed by the supplier. A top tip that most people miss in these instructions is that you must treat the top and bottom edges of the door and in all the hinge/lock cut outs and mortices.

For full instructions please click here

Aftercare

Occasionally, even if these instructions are carried out to the full, doors can develop problems. If you discover a problem with the door and you are confident that all the instructions have been fully followed, you will need to contact us first of all. Please use our claim form by clicking here. It is essential to have some pictures of the faulty area to email us as this will expedite the process. We will also need your receipt for the original purchase. Once we have the information needed to process the claim we will contact the supplier. At this point it is up to the supplier to either perform a site visit or not. Some suppliers will perform site visits and some will not. Suppliers tend to take the claims on a case by case basis and so the process is different for every door. We will take every measure possible to ensure your claim goes as smoothly as possible, however, this process can be quite lengthy. The door comes with a manufacturers guarantee. This guarantee is given by our supplier and it is strictly their decision as to whether to replace a faulty door or not. The guarantee of the door only covers the replacement of the faulty door. The suppliers will not refund fitting, treating or delivery costs. Should the supplier want the door returning to them it is your responsibility to get the door back to us. We will then forward it onto the supplier. When we are satisfied and an agreement has been reached we will dispatch a replacement door free of charge.